FAQs

How to place a new order?

Our Website is very user friendly to use. You can choose a product according to your need like which manufacturer you would like to go with and how many years of subscription you want to go with and what kind of security you want to select, because every manufacturer has lots of options according to your PC needs like Basic protection, Standard Protection and Premium protection. Once you made the order, the download link and the product key for the activation will be send it to you in your registered email address promptly. You will get all the instructions step by step to install the product in your PC.

What are the available payment methods?

We accept all major Credit and Debit Cards like Visa, Master, Discover and Amex. All the information you are provided to us online will be safe by encryption method.

Our servers encrypt all information submitted to them, so you can be confident that your credit card information will be kept safe and secure.


Do I need to enter the same billing address which I have on file with my Credit/Debit Card?

Yes, you have to use the same billing address which you have on file with your Credit/Debit Card for the verification.

Will I get any confirmation email of this purchase order?

As soon as you’re ordered confirmed from our server there is a automatic invoice copy will be send it to your registered email ID.

How can I download my product by myself?

As soon as your order confirmed you will receive the confirmation email, which contains all the steps to download and install product accordingly.

Will I get any Invoice copy of this purchase order?

As soon as your ordered confirmed from our server there is a automatic invoice copy will be send it to your registered email ID.

How do I get support for my product? 

You can contact us on our toll free number anytime for any kind of help regarding your purchase.

What do I do if my Product key is not working?

First, Make sure you are typing the correct product key. If you still experiencing the same issue, please contact us on our toll free number or send us an email at info@avoffersndeals.com(Response time: 24 to 48 hours)

The “authorization” amount on your credit card statement indicates that the payment information you entered is valid and the funds are available in your account for the purchase. The “settlement” amount on your credit card statement indicates that the funds were successfully deducted from your account and the transaction is completed.

How do I request for a cancellation of my order?

For a refund request, please feel free to call us on our toll free number or send us an email at billing@avoffersndeals.com and our concern team will contact you within 24 hours. If you meet the refund policy your refund will be credited in your same Credit/Debit card with in 5 to 7 working days.

 

Refunds and Cancellations

How do I request a refund?

To request for a refund, please call on our customer care department or email us at billing@avoffersndeals.com We will review your request and will contact you within 24-48 hours. Our billing department will closely work on the request and upon validation the request will be processed.

When my refund will appear on my credit card?

Your refund will appear on your card 5 - 7 business days after your refund request has been fulfilled.

What is your policy on cancelled subscriptions?

Shoppers (subscribers) will receive the subscription for the full time period for which they have paid, even if the auto-renewal option is cancelled. Cancelling the auto-renewal on a monthly subscription means that the subscription will not be renewed in the following month, but the subscriber will continue to receive the subscription until that time. Similarly, cancelling an annual auto-renew subscription means that the subscription will not be renewed in the following year, but a subscriber will continue to receive the subscription for the remainder of the year..

About Us

avoffersndeals.com specializes in providing antivirus and security software. We have dedicated and professional staff that provides the knowledge base to assist you with your security needs. avoffersndeals.com ensures you have access to the most up-to-date security solutions available while providing competitive pricing.


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